Ad Operations Administrator (Contract)

Job Title:Ad Ops Administrator
Department:Monetization
Reports to:Chief Operating Officer
Revision Date:October 2023
Employment Type:Contract Engagement
Pay Type:Hourly
Contract termEst. 5-20 hours/week
Office Location:Remote

Company Overview

The Podglomerate is a leading firm for podcast production, marketing/audience development, and monetization. We bring curiosity to life through critically-acclaimed and award-winning podcasts ranging from narrative-driven stories and sound-rich dramas to branded series and interview shows. Since its start in 2015,

The Podglomerate has grown to represent more than 70 podcasts accounting for more than 30 million monthly downloads, with our shows topping the podcast charts and receiving features on every major podcast distribution app with national coverage across print, digital, radio, and television. Our high-profile list of podcast clients includes Freakonomics Radio, NPR, PBS, A+E, Lifetime, History Channel, Harvard Business School, MIT, Stanford, Lit Hub Radio, NPR stations (including KPCC/LAist, NHPR, WHYY, WUNC, VPM, WPM, GBH), WNET, Substack, Magnificent Noise, Expedia, Optum, CVS Health, Hubspot, and Hoff Studios, among many others. 

Position Overview

This position supports The Podglomerate’s Monetization department, for both internal and external stakeholders. This position reports directly to the COO, who in-turn reports to the CEO. This position will eventually work directly with, and report to the Partner Manager in the Monetization department, who reports directly to the COO. You may regularly interact with other members of The Podglomerate ecosystem, including but not limited to: full-time staff, part-time staff, contract-based contributors, vendors, sponsors, clients, and talent.

The Ad Operations Administrator is responsible for contributing to a variety of tasks that support advertising operations, enhancing partner relationships for our ad sales clients, and network offerings across all client-types. The goals of this position are to accurately process detailed podcast advertisement information throughout their lifecycle from signed-deal, through tracking systems, and ultimately ending with delivery and invoicing reconciliation. This work allows for the successful servicing of ad contracts, and in so doing, the growth of the division. As the business line grows and volume increases, this role is positioned to grow with the department, if desired. 

Compensation

  • Hourly: target range of $25-30/hour, depending primarily on demonstrated success in the “Qualifications/Requirements” section below.

Career Advancement

This role is strictly for a contractor position, with no promise of future employment in any form; however, as our business needs grow and change, we are open to discussing role expansion, and/or full-time employment. If we establish a successful working relationship, we are amenable to discussing the below as opportunities develop:

  1. Expanding scope of tasks on current assignment
  2. Additional contract assignments
  3. Part-time employment on the Monetization team
  4. Full-time employment on the Monetization team

Essential Job Functions

The below tasks will be assigned on day 1, and represents the entire scope of the role:

  • Take ownership of all audio orders from IO signature, through complete delivery and invoicing. 
  • Maintain pristine records of all ad sales and cross-promotion activity
  • Translate IOs into provided systems 
  • Flight all network orders within one business day of booking. 
  • Enter IO data into Megaphone; setup all campaigns. This includes direct ad sales, cross-promos, and promos.
  • Invoice data certification: maintaining records of invoicing protocol across buyer portfolio.
  • Verify campaign details needed for invoicing (impressions, CPM, etc.)
  • Invoice reconciliation requests

Potential Expansion of Job Function

The below tasks could be assigned should we mutually agree to develop the role:

  • Coordinate between ad ops, and publishers/production as-needed to ensure timely, compliant orders are setup and contract deliverables (eg. impressions) are satisfied 
  • Proactively monitor order & campaign delivery. Identify and communicate potential complications to Ad Ops stakeholders promptly, with potential options for solutions. 
  • Field inventory inquiries from Marketing 
  • Audit ad marker counts and types across the portfolio of shows, and work with partners to keep their inventory aligned with agreed-upon terms.
  • Manage “Flightpath” software – ad sales inventory management system
  • Run airchecks for all campaigns
  • Fulfill scheduled and ad hoc reporting requests from clients, agencies, sponsors, and internal stakeholders.
  • Maintain Agency and Brand/Advertiser records

Qualifications/Requirements

  • A demonstrated history of successfully managing the processing of ad sales orders
  • 2+ years proven success in a detail-oriented role, managing high-volume and variety of data, supervising data migration between documents, spreadsheets, and systems.
  • 1+ years direct podcast experience. Ad sales, operations, or production preferred.   
  • 1+ years professional experience with direct relationship management and consultation 
  • Exceptional attention to detail. Exceptional attention to detail. Exceptional attention to detail.
  • Exceptional communication skills; written and verbal
  • Demonstrated ability to excel in an environment with rapidly changing priorities of tasks
  • Demonstrated ability to provide actionable constructive feedback objectively and with diplomacy
  • Knowledge of current media, audio, and podcast industries is a plus
  • Computer and technology literacy in current digital media and sourcing platforms (Megaphone, or another hosting service with ads), Google Workspace, Notion, and Microsoft Office (Word, Excel, PowerPoint). We can teach you what you do not know, but you’ll be expected to be proficient within 6 weeks of starting work. 

Special Requirements

  • Potential, optional travel opportunities
  • Flexible schedule required

Working Conditions

  • Remote work – employee controls working environment
  • Labor is akin to that of an “office environment”, with frequent, computer, mouse, keyboard use
  • Hearing, talking, reaching, grasping 

To Apply

Please send a resume to listen [at] thepodglomerate.com to apply for this role. Please also write a few sentences about why you’re interested in the role and your qualifications.

Note: This job description is not intended to be all inclusive or exclusive. At any time, employee may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings.

The Podglomerate LLC follows Equal Opportunity Employment Commission guidelines. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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